🍰 Diane's Cakes Local Order Terms & Conditions

Thank you for choosing Diane's Cakes! Please review our ordering policies before completing your purchase.

Ordering & Preparation

• All orders must be placed and paid for through our website.

• All cakes and treats are freshly prepared to order.

• Standard preparation time is 3–5 business days after payment is received.

• Seasonal preorders follow their advertised schedules.

Local Pickup & Delivery

• FREE Pickup: Walgreens, 12279 Lake Underhill Road, Orlando, FL 32825.

• Local Delivery: $25 per order within 10 miles of our pickup location, subject to availability.

• Delivery outside this area requires special approval and a separate quote.

• All delivery fees must be paid online before delivery is confirmed.

• Pickup and delivery dates and times are arranged individually by email after your order is received.

• Please do not arrive for pickup until your appointment has been confirmed.

Rush Orders

• Rush preparation within 1–2 business days may be available for an additional $25 per full-size cake.

• Rush orders require prior approval and payment of the additional fee through our website.

Refunds & Cancellations

• Because our products are freshly prepared to order, all sales are final once payment is received.

• Refunds are not offered for changes of mind, incorrect selections, or customer scheduling conflicts.

• Exceptions apply where required by law or when Diane's Cakes cannot fulfill an order as agreed.

Important Information

• Please review your selections, quantities, and allergen information before purchasing.

• Provide an accurate email address and phone number so we can communicate regarding your order.

• Please monitor your email for pickup or delivery arrangements.

Questions? Contact [email protected].

By completing your purchase, you acknowledge and agree to these terms.

Diane's Cakes | Love in Every Bite! 💗